A: Artsy does not hold bid-offs and operates on a first-come first-serve basis. Example: If there are two final bids at $500 at the close of auction, the person that puts in their bid first at $500 will win the piece.
A: We encourage you to place your maximum bid instead of the next incremental bid to increase your chances of winning the piece. It does not mean that you will you pay that price but it allows Artsy to bid automatically for you, up to your maximum bid, to maintain your position as the highest bidder.
A: This means that there is another bidder that has a higher maximum bid than yours. You can either keep increasing your increment levels or consider placing your highest maximum bid to see if it beats theirs.
A: If you are the leading bidder, you will get an email saying that you are currently the high bidder. You will receive both text and email notifications if you’ve been outbid that will directly link you to the piece should you wish to continue bidding.
If you have any questions about the auction, please contact our team at email@example.com or (310) 664-7930.
The health and well-being of our staff and clients is our number one and most essential concern. During this crisis, our team is diligently following all recommendations from local and national authorities. Please know that it may take additional time to process and ship your orders as deliveries during this time may be delayed.
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