Privacy Policy

Venice Family Clinic Privacy Policy and Terms of Use

We care about your privacy. This page explains what information we collect, how we use it, and your choices.

We are a nonprofit, so California’s privacy law (the CPRA) does not apply to us. Still, we follow many of its rules to protect your information.

  1. Information We Collect

When you visit our website or fill out a form, we may collect:

  • Your name and contact info that you voluntarily provide to us (like email or phone)
  • Website use info (like your IP address, browser, and pages you visit)
  • Location info (general area based on your IP address)
  • Anything else you choose to share (like through a survey or message)

We do not collect sensitive information like Social Security numbers or bank account info.
We do not collect information from children under 13. If a child under the age of 13 has provided Personal Information to us, we encourage the child’s parent or guardian to contact us to request that we remove the Personal Information from our systems. If we learn that any Personal Information, we collect has been provided by a child under the age of 13, we will promptly take steps to delete the information.

  1. How We Use Information

We use your information to:

  • Answer questions you send us
  • Share updates or newsletters (if you sign up)
  • We may generate statistics to measure site activity in order to improve our website and services
  • Keep our website safe and secure
  1. Sharing your Information

We do not sell your personal information.
We may share it with:

  • Service providers who help us run our website or send emails
  • Authorities if we are required by law

Our service providers are not allowed to use your info for themselves.

  1. Your Privacy Choices

If you live in California, you have the right to:

  • See what personal information we have about you
  • Ask us to delete your personal information (with some limits)
  • Ask us to fix any incorrect information
  • Say no to selling or sharing your personal information (we do not sell it)

You can make a request by contacting us at VFCCommunications@mednet.ucla.edu

  1. Cookies and Tracking

We use cookies and tools like Google Analytics 4 (GA4) to see how people use our site. This helps us improve our website.

You can turn off cookies in your browser or opt out of Google Analytics here.

  1. How Long We Keep Information

We keep personal information only as long as we need it for the reasons above, unless the law says we must keep it longer.

  1. How We Protect Information

We use reasonable security steps to protect your information from loss, misuse, or access by others.

  1. Updates

We may change this Privacy Policy from time to time. If we do, we will update the date at the top of this page.

  1. Contact Us

If you have questions about this Privacy Policy, please contact us:

Venice Family Clinic
604 Rose Avenue
Venice, CA 90291

VFCCommunications@mednet.ucla.edu